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Chris Papp, VP of National Accounts and Bob Flynn, Vice President and General Manager“We’re a national HVAC service provider with unrivaled local expertise,” says Bob Flynn, VP and GM of Engineering Excellence.
Having seamless access to a nationwide supplier network enables Engineering Excellence to consistently address its clients’ varying requirements amidst supply chain constraints. During emergencies, the company’s broader supplier network is instrumental in promptly providing equipment as a short-term solution to meet the needs of facilities, such as data centers. With this unique capability, the company is ideally positioned to give recommendations on how to better plan for HVAC equipment maintenance, upgrades, and replacements, based on equipment availability.
Complimenting Engineering Excellence’s services is its customer-centric approach to client engagement. The company’s team always strives to better understand their requirements by taking the significant time upfront during each engagement.
This is followed by in-depth analysis to gain insight into clients’ building structures and parameters, such as different filtration requirements, UV lighting, photo hydro ionization, and bipolar ionization. Based on these assessments, the team presents multiple options and educates clients on the short- and long-term benefits. For organizations requiring extensive implementation and equipment maintenance, the company assigns individual account managers to ensure clients have dedicated assistance to address all their needs.
With such a comprehensive service portfolio, Engineering Excellence is essentially a one-stop shop for all HVAC needs. For example, a logistics company approached Engineering Excellence during the pandemic with a need to eliminate warm temperatures prevailing in their IT server room. Team Engineering Excellence started the engagement by presenting them with all solutions available to address their needs. Since traditional split units were unavailable due to long lead times, the team pivoted towards mini-split units and installed the systems in all client locations with minimum disruption. The company also enrolled the client in their preventive maintenance programs, providing them with the best post-implementation and maintenance services.
“Seamless and transparent communication is at the heart of all our service offerings. From equipment selection to implementation, our team emphasizes transparency in every process,” says Chris Papp, VP of National Accounts at Engineering Excellence.
Engineering Excellence is also known for its consultations on saving energy. By analyzing the total cost of ownership and operating costs, it recommends a number of measures that help clients better align with their sustainability goals.
Seamless and transparent communication is at the heart of all our service offerings. From equipment selection to implementation, our team emphasizes transparency in every process
Instance like these exemplify Engineering Excellence’s capability to go above and beyond off-the-shelf products and develop customized solutions that best fit client requirements. All its successes are the result of its highly skilled engineers, tech project managers, and technicians. As a forward-looking company, it heavily invests in its workforce and regularly trains them to keep pace with new technical improvements and methodologies in HVAC maintenance. In addition to its technical expertise, good communication skills are emphasized. With multi-skilled technicians, Engineering Excellence has poised itself as an ideal HVAC service partner that consistently meets and exceeds clients’ expectations in the ever-evolving HVAC landscape.
