Thank you for Subscribing to Construction Business Review Weekly Brief
CJ Reed, OwnerWe have in-house capabilities to guide clients from start to finish, handling everything from mitigation of damage caused by water, fire, or mold to pack-out and reconstruction,” says CJ Reed, owner, JDR Restoration & Remodeling.
As a one-stop restoration specialist with decades of experience, JDR Restoration & Remodeling supports clients who seek emergency water damage repair and restoration services. The team understands the significance of on-time services during floods and offers immediate support to reduce the impacts of floods on clients’ homes. It has established a plumbing company that ensures swift and prioritized services, allowing it to sidestep the typical yet inappropriate one to two-day wait times.
A customer-centric approach at its heart has enabled JDR Restoration & Remodeling to serve a diverse clientele, from $150,000 homes to multimillion-dollar estates. Its focus on assessing damage, rectifying issues, restoring homes and businesses, and swiftly returning to normalcy makes it an ideal partner, where its team proactively educates them about the steps to respond to an emergency and ensures a hassle-free restoration journey.
Each client engagement at JDR Restoration & Remodeling begins with a scheduled assessment within an hour of receiving the call. It uses various advanced tools, including moisture meters, atmospheric meters and cameras, air movers, HEPA filters, and infrared technology to inspect every nook and cranny.
The team collaborates with clients to outline the scope of work, timelines, and other potential hazards on-site. The firm also partners with reliable industry vendors to ensure a seamless supply of equipment and manpower for swifter project delivery.
The many successes of JDR Restoration & Remodeling are often attributed to its family-centric culture of treating every client as a part of its extended family and prioritizing their needs. The firm’s commitment to personal connection, growth, and shared ownership sets it apart, making it more than a business—a family united by a single vision of exceptional customer service.
JDR Restoration & Remodeling has also proven its mettle in navigating the intricate landscape of insurance complexities on behalf of clients. It has a robust network of public adjusters and attorneys that help clients with the required insights and assist them in interactions with adjusters. Its certified team members can effectively communicate with adjusters and educate them when necessary, intelligently approaching an insurance discussion and ensuring clients understand their coverage and how to maneuver claims successfully.
JDR Restoration & Remodeling constantly aims to foster long-lasting relationships with clients.
A testament to this was a project the firm undertook last Christmas Eve. A prestigious church running a school in the affluent DFW neighborhood faced a crisis when its sprinkler system malfunctioned. Amid the holiday rush, JDR Restoration & Remodeling stepped in without hesitation or delay. The firm mobilized its team, worked tirelessly through Christmas and New Year, and even set up a temporary on-site office to ensure swift resolution. This resulted in getting the school operational within two weeks. Its expertise, problem-solving, and dedication saved the church and school from a financial downward spiral, earning the firm the admiration of the pastor, the congregation, and everyone involved. This project showcases how JDR Restoration & Remodeling stands strong in the face of the toughest challenges, resolving issues with precision and compassion, making it the true restoration heroes.
We have in-house capabilities to guide clients from start to finish, handling everything from mitigation of damage caused by water, fire, or mold to pack-out and reconstruction
This one-of-a-kind culture has contributed to the firm’s rapid growth trajectory, with projected revenue of $5 million in 2023. Its success is also grounded in a field-driven mindset inherited from Reed’s years as an electrician and business owner. This ethos courses through the entire team and every member is invested in the collective journey toward success.
