Role of Smart Elevators in the Hospitality Sector

Increasing governmental safety and health regulations push hospitality industries to undertake safety measures by installing smart technologies in elevators.

FREMONT, CA: Customer service will provide a better customer experience by providing customers in the hospitality industry with cleaner and sanitary infrastructure. Common touchpoints in hotels are elevators that promote germs and infectious diseases. Upgrading elevator design with technological solutions helps prevent physical contact with areas of high customer touchpoints.

As governments increase safety regulations, touchless technology is an easy and accessible solution to growing health concerns. Artificial intelligence in elevator mechanisms improves customer experience and retention.

Adopting new technology in the hospitality industry is making elevators more sanitary:

Artificial intelligence (AI): The hospitality industry is adopting AI solutions to organize most functions. It performs many customer service functions like automated communications, machine learning in analyzing customer preferences, and predicting peak traffic. In elevator technology, AI has simpler applications. It uses intuitive human interaction for gesture recognition. Gesture recognition in elevators can enable occupants to interact through gestures instead of voice.