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Craig DuKate, PresidentCraig DuKate, owner and founder, has a long history of working in the remodeling space and saw a need for a better foundation, waterproofing, and encapsulation business. Thus, SmartCrawl was born. Craig takes pride in his company knowing that there is a solid, experienced, qualified staff behind him, ensuring that his clients are properly taken care of, and their needs are met.
SmartCrawl’s foundation division is able to determine a building’s issues, whether it be sinking or cracked foundation. Whatever the symptoms, they will diagnose the problem and create a plan to repair it. The company utilizes various top-grade applications and equipment to repair and correct the issues. In tandem with foundation, SmartCrawl is ready to take on all waterproofing and drainage needs in the basement or crawl space. Simply by installing vapor barriers and removing humidity and toxins, the air quality of the home is improved and overall is better for the health of the people dwelling or working in a structure.
“Every time a client calls us to resolve foundation issues, including water intrusion, their main objective is to protect their investment with the right repair and maintenance service. We keep that in mind and act toward our client’s best interests,” says Craig DuKate, president of SmartCrawl.
Service excellence and customer centricity make SmartCrawl a notable name in the property repair and safety space. Its various foundation repair solutions range from steel-made supporting structures called push and helical piers to plate anchors and carbon fiber straps. The structure can be lifted, supported, and cracks can be repaired. If the structure is completely falling apart beyond repair, no problem. This is one of the things that sets SmartCrawl apart, they will do foundation rebuilding.
The strategized onboarding methodology and top-notch services avert permanent damage to properties. For a client whose basement wall collapsed after a rainstorm, SmartCrawl began the repair process with an on-site inspection. The client was briefed about the possible repair methods and assured of successful remediation. The team stabilized the wall structure adhering to the client’s needs. Its expansive clientele, across a large part of Central Indiana, demonstrates its remarkable competencies.
An elaborate onboarding process empowers SmartCrawl to comprehend clients’ needs and issues. When a client initiates contact, a comprehensive inspection occurs before making an action plan and estimate of how to resolve the building’s issues best. The team discusses their budget, timeline, and other concerns with the client. The succeeding processes are then aligned per those needs and constraints to deliver the most favorable outcomes.
SmartCrawl emphasizes maintaining effective communication with clients during and after collaboration. Its management team handles communication and ensures each project runs smoothly. Getting under the house is not easy. The maintenance program SmartCrawl offers helps ease clients’ minds and keeps them in touch. The process helps build a relationship with clients and guarantees no client query or issue remains unanswered, even after the alliance.
Every time a client calls us to resolve foundation issues, including water intrusion, their main objective is to protect their investment with the right repair and maintenance service. We keep that in mind and act toward our client’s best interests
Behind such excellent services is the SmartCrawl president’s 30 years of experience in the construction industry. Combining his industry knowledge with a highly skilled team of professionals proficient in foundation repair techniques, DuKate has driven his firm toward success. He confidently declares that there is no situation SmartCrawl cannot handle and offers a 25-years warranty on its services. Its competencies, quality, disciplined work culture, and close collaboration with clients make the company a game changer in the foundation construction industry.
