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Rob Myers, General Manager; Chris Vetetoe, Director of Business DevelopmentCustomized solutions and repair plans inform a meticulous repair and maintenance approach. USS offers foundation repair, crawl space repair, basement waterproofing, and concrete leveling and repair. Home and business owners are educated on protecting their structures from unexpected issues like basement water and brick cracks that occur over time.
Understanding the importance of foundations of any structure, USS emerged as a player in the industry by focusing mainly on foundation repair, broadening its horizons to other foundation repair solutions. Foundation settlement is repaired by underpinning the existing foundation with a steel push pier or a steel helical pier system. Interior floors that are sagging and bouncy can be addressed by installing additional floor support to lift and provide support. Basement water intrusion is controlled by installing an interior basement drain system to collect groundwater and direct it to a sump pump. Crawl spaces are protected by installing an interior drain system and encapsulation to deter mold, mildew, and wood rot.
Bowing basement walls are reinforced with a carbon-fiber system, and damaged wood is repaired. Uneven concrete is injected with polyfoam that cures and expands under the concrete to lift and fill voids. All these methods result in happy, satisfied clients. USS does not ask for any down payments, receiving full payment at the end and guaranteeing its best work.
“We believe in improving people’s lives by delivering quality services and educating homeowners,” says Chris Vetetoe, Director of Business Development at United Structural Systems.
USS maintains a vibrant work culture marked by consideration, compassion, and encouragement to share new ideas. Employees enjoy what they do and carry this energy forward in efficient solution delivery. They go above and beyond to outdo every work. They have extensive experience and knowledge of the industry, enabling them to treat every home as their own.
Many clients need help finding a solution provider they can trust and be comfortable with. They want to make informed decisions when seeking solutions for foundation and home repairs. USS streamlines this process by understanding each client’s concerns. USS evaluates the problem, develops a repair plan, and executes it accordingly, offering lifetime transferable warranties on many services. The customer-centric approach employed during solution delivery ensures customer satisfaction and results in generating a great experience for them throughout the journey.
“Each of our repair plans is designed based on the client’s needs, and we guarantee our best to meet their expectations,” says Rob Myers, General Manager at USS.
This approach to work has garnered USS appreciation from its clients over the years and enabled it to earn clients’ trust by being an honest and hardworking service provider. USS addresses clients’ emotional concerns and comforts them by offering peace of mind as well as information. The professionalism of USS can be seen in the cleaning of the work site daily and communicating with clients clearly and frequently. Its clients benefit from quality services, professional know-how, and sophisticated technologies.
We believe in improving people’s lives by delivering quality services and educating homeowners
Continuous employee training facilitates improvement in service delivery, empowering USS to constantly evolve with the latest industry trends without using a cookie-cutter approach. Employees have the freedom to express themselves and USS is ready to welcome any vibrant idea.
A versatile working environment allows the company to deliver top-notch and valuable services at a fair price. By providing great value to clients, USS has become a game changer in the home foundation repair and waterproofing industry as it continues to help clients restore the integrity of their residential and commercial properties.
